
Customer Support Associate – HexaServe
Full Time @Glimpson Tech & Serv Solutions posted 2 weeks ago in BPO / KPO / Customer Support , in Customer Service Shortlist Email JobJob Detail
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Job ID 2440
Job Description
**Job Description:**nHexaServe is hiring a Customer Support Associate to manage inbound and outbound communications. The role includes resolving customer queries, documenting issues, and assisting with process improvements.nn**Responsibilities:**n• Respond to customer queries via chat, email, and phone.n• Document and track issues.n• Collaborate with internal teams for resolution.n• Maintain knowledge base and FAQ updates.n• Provide excellent customer service.nn**Qualifications:**n• Graduate in any discipline.n• Excellent English and Hindi communication skills.n• 0-2 years experience in customer support.n• Good problem-solving skills.nn**Location & Work Arrangement:**nHexaServe Office, 78 Service Street, Zone 4, Bhopal, MP, India.nn**Benefits:**n• Health insurancen• Performance incentivesn• Friendly team environmentnn**How to Apply:**nVisit https://glimpsonworld.com/careers/customer-support-associate to apply.
Required skills
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